Manufacturers do their best to produce dependable equipment that is safe to the end user.
On occasion, defects which may cause unintended consequences are identified after a product has gone to market.
In these rare circumstances, you'll find the appropriate leaf blower recall information here, with instructions on how to get your machine serviced.
GreenWorks 12A Electric Blower/Vacuums
It has been discovered that approximately 14,000 GreenWorks 12-amp electric blower/vacs are capable of catching fire and posing serious risks for consumers.
If you have an affected model/serial number, you should stop using it immediately and contact Sunrise Global Marketing for a full refund.
The model numbers of affected tillers are:
Model: 24022 (Serial Numbers GWS0350001 through GWS2280500)
Model: 24072 (Serial numbers GWR1310001 through GWS2281100)
If you suspect you may have an affected model, you can contact GreenWorks by calling (888) 909-6757, toll-free, Monday - Friday between the hours of 9 a.m. and 8 p.m. (EST) or Saturday - Sunday between the hours of 9 a.m. and 5 p.m. (EST).